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General provisions

Company Ballooning CZ, Ltd., ID: 26057301, having its headquarters Moskevská1548/92, Praha 10 is authorized to operate sightseeing hot air balloon flights accordance with the Law in the Czech Republic and international agreements on civil aviation.

These universal commercial conditions arrange the contract  relationships and the laws and obligations between Ballooning CZ Ltd. and the Client. All such contracts relationships are followed by generally regulations of the Czech Republic and these  universal commercial conditions
 

Arise of contract

The contract between Ballooning CZ, Ltd. and the customer (the client) creates with payment of the purchase price of the ticket. Buy the flight ticket or reservation date service client confirms that he agrees with the general terms and conditions.

Personal data

Ballooning CZ commits that all clients information will be kept by the Data Protection Act and the company is no longer transferred to third parties or companies. The client with buying services, agrees. 
 

Subject of the contract

Flight will take place at a predetermined location (unless agreed otherwise on the meadow at Konopiště). Client comes to place with his own transport and with a valid original ticket. About the time of the flight, the possible abolishment or transfer decided solely pilot of the balloon. Balloon flies always with the wind and landing place chooses pilot of the balloon by convenient conditions.

The flight time is determined by the type of the flight tickets and also weather conditions. Return to the starting point provides an accompanying vehicle, which takes clients and technology back. 

Obligations from the clients side

The client is obliged to obey all instructions of the crew to ensure flight safety. The client is also obliged to enter into a balloon without any addictive substance ingested. From the flight will be excluded all persons with obvious signs of intoxication or ingestion of toxic and narcotic substances.

 Client cannot transport weapons, flammables, explosives and other dangerous objects. 
Furthermore, the client is obliged to inform the coordinator or the pilot about his handicaps, overweight (over 90 kg) or older (over 80 years). 
 

Insurance

The client is properly insured under applicable law. Case of damage or injury must be immediately communicated to the pilot, the later claims will be considered. 
 

Ordering and delivery conditions

Tickets may be ordered by phone at telephone number 603 337 005 , on the website www.ballooning.cz where is necessary to fill in the form, e-mail ballooning ballooning.cz,  or  personally at the address: in company F-Air, airport Bystřice at Benešov.(Nesvačily)

In case ticket orders will be dispatched as soon as possible (after receipt of payment to our account,) on the address of client. The client does not pay any postage, unless express mail service through EMS, etc. Passenger ticket is possible purchased at the airport  Bystřice u Benešova(Nesvačily), according to business hours. 

Ticket is issued in the name of flying client, after  reference to the operator  the ticket is transferable.

Purchased a ticket is valid for 1 year from the issue, if the flight is canceled due to inclement weather, shall be automatically renewable.  
 

Ticket price

Price individual types of ticket is given on the company website. Payment for tickets can be made by bank transfer or by cash at point of sale places of the company. Customer with payment of the purchase price of the ticket confirms that he has read and agrees with the terms and conditions. 

Cancel air tickets

The client may request a reversal of flights under 14 days of purchase. If the ticket was purchased at one of the selling points, the client will be deducted from the return fee 120-135,-CZK / 1 ticket (depending on the type of ticket). In addition, the client may request a refund of the amount paid in the case that the flight was on schedule for sudden weather changes canceled and can not be agreed term alternative.

Cancel air tickets

The client may request a reversal of flights under 14 days of purchase. If the ticket was purchased at one of the selling points, the client will be deducted from the return fee 120-135,-CZK / 1 ticket (depending on the type of ticket). In addition, the client may request a refund of the amount paid in the case that the flight was on schedule for sudden weather changes canceled and can not be agreed term alternative. 

Execution of the flight by another company

In some cases, can the company Ballooning CZ, Ltd. for the realization of flight use another firm to meets the same laws as the Civil Aviation Act. Liability in this case, takes charge of the company. Liability commander balloon is governed by the laws of civil aviation. 

Children and pregnant women

Lower age limit of children for flight is recommended first 4 years of age, but it depends on the character and personality of the individual child. Children till the age of 15 years may attend only if accompanied by an adult.

Ballooning is not suitable for pregnant women from five months pregnant. 

Flight callendar


Contact info
BALLOONING.CZ s.r.o.

Moskevská 1548/92

101 00 - Praha 10

e-mail: ballooning@ballooning.cz 

            marketing@ballooning.cz


gsm:   +420 739 484 852